Frequently Asked Questions

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• 18% of booked earnings.
• Hot Tub Servicing (if applicable): $200 monthly *includes one drain and refill. Each additional drain and refill is $100.

Yes, there are a few additional costs outside of our standard management fee. These include:

• Restocking Supplies: A small monthly fee may apply depending on the frequency of restocking and size of the home.
• Hot Tub Costs: In addition to the $200/month service fee, clients are responsible for:
  • Replacement filters
  • Chemicals and spa supplies (billed as needed)
  • Mechanical repairs
  • Additional drain and refills at $100 each
• Airbnb Property Setup Plans: Required for all new listings. Custom pricing based on the level of setup support needed.
• Professional Photography: Required unless quality photos have already been taken. Pricing determined by the photographer based on scope.
• Dynamic Pricing Software: $15/month
• Property Management Software: $34/listing/month
• Optional Consulting: $100/hour if you need expert advice or support outside of our full-service management

These tools and services are designed to enhance your property’s performance, streamline operations, and help you earn more while we handle the details. 

We provide constant property management, day and night, ensuring that your property and guests are always taken care of without your direct involvement. 

We help set up your home for Airbnb success, recommending, purchasing, and setting up essentials like programmable keyless locks and lockable storage for cleaners. For more information, please refer to our Setup Fees 

If you don’t have a listing, we create a comprehensive one with keywords, dynamic pricing, high-quality photos, and detailed descriptions. For existing listings, we optimize them for better performance. 

A huge benefit of using listing platforms like Airbnb and VRBO is the liability insurance and damage protection they provide. Airbnb reimburses hosts up to $3 million in damage protection and $1 million in liability insurance as part of their AirCover protection program for hosts. In the rare event that this occurs, we will file a claim through the listing platform for which the guest booked their stay. 

We tailor your property for specific guest demographics, require initial messages from guests, and use Airbnb's customizable instant booking criteria to ensure quality bookings. 

We manage all interactions with guests, using custom automated messages tailored to each property to ensure clear and timely communication. 

We check the property after each guest leaves to ensure everything is in order and can quickly address any issues, often without the need for a technician. 

We coordinate cleaning schedules through an app integrated with Airbnb bookings and stay in constant communication with cleaning teams to know when supplies are low and need to be restocked.  

We monitor supply levels and conduct monthly restocks, including bulk purchases from Costco, to ensure your property is always well-stocked. 

We take care of all basic hot tub maintenance needs, including pH balancing, purchasing chemicals, regular cleanings, and water replacement to ensure it remains in optimal condition for guests. While we do not perform spa repairs ourselves, we will promptly schedule a repair with a qualified technician at their earliest availability.